Shipping Policy
At DesigneYourSoul by Komal, we are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy for details on processing, shipping, and delivery times.
1. Order Processing
- All orders are processed within 24 hours of receipt.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order is processed, you will receive a confirmation email with tracking information.
2. Shipping Methods and Delivery Times
We offer the following shipping options within India:
- Standard Shipping: Delivery within 5-7 business days.
- Express Shipping: Delivery within 2-4 business days (additional charges apply).
3. Shipping Charges
- Standard Shipping: Free for all orders.
- Express Shipping: Charges vary based on location and weight of the package. The exact amount will be calculated at checkout.
4. Shipping Confirmation and Order Tracking
- Once your order is shipped, you will receive a shipping confirmation email containing your tracking number.
- You can track your order status through our website or the courier’s tracking portal.
5. Delivery Address
- Please ensure that the shipping address provided at checkout is accurate and complete.
- We are not responsible for delays or misdeliveries due to incorrect or incomplete addresses.
6. International Shipping
- Currently, we do not offer international shipping. We only ship within India.
7. Delays and Exceptions
- While we strive to deliver your order within the specified time frame, there may be delays due to unforeseen circumstances such as weather conditions, strikes, or other external factors.
- In case of significant delays, we will notify you via email or phone.
8. Damaged or Lost Packages
- If your package is lost or damaged during transit, please contact us immediately at designyoursoulbykomal@gmail.com or call (+91) 8306082399.
- We will work with the courier company to resolve the issue and ensure you receive a replacement or refund.
9. Contact Us
If you have any questions or concerns regarding our shipping policy, please feel free to contact us:
DesigneYourSoul by Komal
307, Modal Town, Jagatpura, Jaipur 302017
Phone: (+91) 8306082399
Email: designyoursoulbykomal@gmail.com
Thank you for shopping with DesigneYourSoul by Komal. We appreciate your business and look forward to serving you!
